What to check before booking a rental car
A good car rental starts with clear expectations. Before you book, compare the full listing and make sure the vehicle, pickup plan and terms fit your trip—not just the daily price.
Compare the complete price
Check the rate for your dates and ask what is included. Look for deposits, taxes, delivery or pickup charges, kilometre limits, fuel rules and late-return costs. The checkout total and booking terms should be clear before you pay.
Review the vehicle and pickup details
Read the vehicle description, seating, transmission and fuel information. Check the pickup area and timing, then agree with the host on the exact handover point. Use the listing’s photos to understand the vehicle, and ask for clarification if an important detail is missing.
Confirm eligibility and documents
Requirements vary by vehicle and host. Confirm the accepted driving licence, minimum age, identity documents and any other conditions before travelling to pickup. Carry the originals requested in the booking terms.
Document the condition at handover
Walk around the car with the host before starting the trip. Note existing scratches or damage, check the fuel level and take time-stamped photos where appropriate. Make sure both sides agree on the condition and return expectations.
Read cancellation and support terms
Understand the cancellation window, refund calculation, extension process and what to do if the host or vehicle is unavailable. Keep the booking confirmation and use the platform’s support channel if plans change.
General information only. Vehicle eligibility, local requirements, cancellation terms, charges and availability can vary. Check the current listing and booking terms before you travel.